Subdivision Management System
Simplify HOA and subdivision management: households, complaints, announcements, visitors, permits, emergency reporting, elections, and more. Built for property managers, HOA boards, security, and residents.
How it works
From signup to daily operations—four steps to get your community running on hoapay.
- 1
Create your organization
Sign up for a demo, add your subdivision name, and invite board members and staff with the right roles.
- 2
Set up households & access
Map phases, blocks, and houses. Approve homeowner accounts so residents can use the homeowner app securely.
- 3
Run daily operations
Post announcements, track complaints, manage visitors and permits, and report emergencies from one place.
- 4
Engage the community
When you are ready, run elections and keep everyone informed with notifications tailored to each role.
Everything you need to manage your subdivision
Household management
Phases, blocks, and houses in one place
Complaint tracking
Track and resolve resident complaints
Announcements
Post and view community announcements
Visitor management
Pre-register visitors, gate check-in/out
Permits
Renovation requests, facility reservations
Emergency reporting
Report incidents, escalate to authorities
Elections
Community voting when enabled by admin
Roles & permissions
Secure access for admins, officers, residents
What HOAs are focusing on right now
Highlights from how subdivisions use modern tools to save time and improve trust—no buzzwords, just patterns we see across deployments.
Digital visitor passes
Pre-registration and gate workflows are the fastest-growing use case among gated communities.
Learn more in appTransparent elections
HOAs are moving board votes online with audit-friendly election tools residents can trust.
Learn more in appFaster complaint resolution
Structured complaint tracking with assignments and status updates reduces back-and-forth for everyone.
Learn more in app
Homeowners
Residents join after the organization invites them or approves signup. Use the homeowner application to stay aligned with community rules and privacy expectations—see our privacy policy for details.